Alert triage and escalation
L1 to L3 triage with documented investigation quality standards, escalation thresholds and shift handover discipline.
SOC PRACTICE
Detection, triage and response staffed by analysts who have worked real incidents
Microsoft Sentinel, Splunk Enterprise Security, CrowdStrike Falcon and SentinelOne specialists covering follow-the-sun triage, detection engineering, SOAR automation and live forensics.
24x7
Shift coverage
18
SOC analysts
MITRE
ATT&CK mapped
48h
Profile SLA
SOC bench snapshotAVAILABLE
SOC analysts18
Coverage24x7 follow-the-sun
PlatformsSentinel / Splunk / CrowdStrike
Typical start2-3 weeks for a pod
EngagementPod or embedded
24×7 WATCH
INSIDE THE PRACTICE
Analysts who have carried the pager for a Fortune 500 SOC, not just a lab SIEM
Threat triage, correlation rule tuning and incident escalation are learned under real alert volume. We staff Tier-1 through Tier-3 analysts and detection engineers who have carried production on-call.
PRACTICE CAPABILITIES
What our SOC engineers deliver
Every capability below is staffed by engineers who have executed it in a production enterprise estate.
Detection engineering
Use-case backlog delivery, KQL and SPL content development, tuning cycles and coverage mapping against MITRE ATT&CK.
Threat hunting
Hypothesis-driven hunts, anomaly baselining, hunt-to-detection conversion and documented hunt reporting.
SOAR and automation
Playbook development, enrichment automation, containment actions and measurable reduction in mean time to respond.
Incident response and forensics
Containment coordination, endpoint and log forensics, timeline reconstruction and post-incident reporting.
SIEM platform engineering
Data source onboarding, parser development, ingestion cost optimisation and platform health management.
SUB-SERVICE CATALOGUE
SOC sub-services
Select any sub-service to open a pre-filled enquiry. Your requirement is emailed to our practice desk for same-day response.
Microsoft Sentinel engineering
Connector onboarding, KQL analytics rules, workbooks, automation rules and cost-aware ingestion design.
Splunk Enterprise Security
Data model acceleration, correlation search development, risk-based alerting and notable event workflow.
CrowdStrike Falcon operations
Detection triage, policy tuning, threat graph investigation and real-time response usage.
SentinelOne and EDR operations
Policy configuration, alert handling, deep visibility hunting and rollback procedures.
QRadar and legacy SIEM
Rule tuning, offence management and migration planning toward a modern SIEM platform.
SIEM migration
Parallel-run migration between SIEM platforms with content translation and validation.
24x7 monitoring pod
Three-shift follow-the-sun coverage with documented handover and monthly efficacy reporting.
Business-hours monitoring
Single-shift coverage with on-call escalation for organisations not yet needing 24x7.
Detection content as a service
A rolling backlog of new detections, tuning and coverage improvement delivered per sprint.
Threat hunting programme
Scheduled hunts with documented hypotheses, findings and conversion into permanent detections.
Incident response retainer
Named responders, agreed response times and pre-approved engagement terms for incidents.
Purple team exercises
Coordinated attack simulation and detection validation with measured coverage improvement.
Embedded senior analyst
An L3 analyst inside your existing SOC to lift investigation quality and mentor junior staff.
Detection engineering squad
A dedicated content team working a use-case backlog with your security architects.
Full managed SOC pod
End-to-end monitoring operations with SLA governance, reporting and continuous improvement.
SOC build and transition
Standing up a new SOC function, or transitioning from an incumbent MSSP with structured knowledge transfer.
SOC maturity assessment
Coverage, process and staffing review with a prioritised improvement roadmap.
Analyst training programme
Structured L1 to L2 development including triage methodology and platform-specific skills.
DELIVERY PATTERN
How SOC engagements typically run
A repeatable sequence refined across hundreds of deployments.
1
Baseline and coverage review
Current data sources, detection inventory, alert volumes and MITRE coverage assessed.
2
Operating model design
Shift structure, escalation matrix, investigation standards and reporting cadence agreed.
3
Transition and shadowing
Analysts shadow your team or the incumbent provider, building runbook familiarity before taking the queue.
4
Go-live
Staged handover of triage responsibility with dual coverage during the first cycles.
5
Tune and improve
False positive reduction, content backlog delivery and automation of repetitive handling.
6
Report and evolve
Monthly efficacy reporting, coverage gap analysis and hunt findings feeding the detection backlog.
COMMON QUESTIONS
SOC questions we are asked most
Yes. Timezone-complementary coverage where our analysts own your night window is one of the most common SOC pod requests.
Investigation quality sampling, mean time to triage and respond, false-positive rate, detection coverage against MITRE ATT&CK and escalation accuracy.
Yes, under named accounts with your access controls, typically via jump host or VDI with session recording.
Yes. Transition engagements include structured knowledge capture, runbook rebuild and a dual-running period before full handover.
RAPID TALENT MOBILISATION
Need SOC capability on the ground this month?
Send the requirement and receive vetted profiles, with recorded lab evidence, inside 48 hours.