Live bench: 42 verified engineers  //  48-hour sourcing SLA  //  0% placement fee  //  14-day risk-free trial
CyberTowers, HITEC City, Hyderabad ISO/IEC 27001:2022 & SOC 2 Type II +91 9704443164
CLIENT PLAYBOOK

How we work: engagement models, SLAs and the vetting chain

Everything a procurement, security and hiring team needs to evaluate us in one page — how engagements are structured, what we commit to contractually, and exactly how a candidate reaches your shortlist.

48-72h
First profiles
14 days
Risk-free
7
Vetting gates
0%
Placement fee
GOVERNANCE Senior enterprise client delivery director and cybersecurity practice leads in a governance review
HOW WE WORK

Named delivery leads, SLA-governed from kickoff to offboarding

Every engagement is assigned a client delivery director and a practice lead who track SLA adherence, escalation paths and renewal timing — so a requisition never disappears into a recruiter queue.

ENGAGEMENT MODELS

Six ways to contract with us

person_add

Time and materials augmentation

Individual engineers billed monthly at a published rate by seniority band. Minimum three months, rolling renewal, 30-day notice either side.

Service detail
domain

Dedicated managed pod

A fixed monthly fee for a defined team shape and coverage window, governed by a documented SLA with service credits.

Service detail
fact_check

Fixed-scope SOW

Milestone-based advisory or implementation deliverables with acceptance criteria and a fixed fee agreed up front.

Service detail
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Contract to hire

Evaluate on contract, convert permanently at term completion with no conversion fee and no buyout clause.

groups

Hire, train and deploy

We recruit and train engineers to your specification, then deploy them into your programme with a defined conversion point.

Service detail
business_center

MSP and VMS supply

We operate as a tier-2 supplier inside vendor management programmes where your procurement model requires it.

SERVICE COMMITMENTS

What we commit to in writing

These targets appear in the master services agreement, not just in marketing copy.

CommitmentTargetMeasurementRemedy if missed
First qualified profiles48-72 hours from signed intakeTimestamped submission logEscalation to practice head, weekly review
Replacement sourcing startSame business dayTicket recordPriority bench allocation
Risk-free evaluation14 working daysAssignment start dateNo charge for the notice period
Pod coverage adherence98% of agreed shift hoursMonthly SLA reportService credits per agreement
Incident escalation responseWithin 30 minutes in agreed windowEscalation logGovernance review and credits
Invoice accuracy100%Monthly reconciliationCorrected invoice within 3 days
VETTING CHAIN

The seven gates between a resume and your shortlist

Applied identically to bench engineers and external candidates. Evidence from each gate is attached to the submission pack.

1

Requisition decomposition

A practice engineer converts your role description into a tool-level capability matrix with weighted scoring.

2

Source and shortlist

Bench first, referral network second, targeted outreach third — with the source disclosed on every profile.

3

Identity and anti-fraud verification

Government ID check, live video confirmation and proxy-interview detection before technical screening.

4

Practice technical interview

Sixty to ninety minutes with a senior engineer from the same domain, scored against the capability matrix.

5

Live range lab

A hands-on sandbox task on your stack. The session is recorded and shared with you.

6

Background and references

Employment chain verification, education check and two technical reference conversations.

7

Submission pack

CV, capability score, lab recording, verification summary, availability and rate in one document.

SECURITY AND COMPLIANCE

How we protect your estate and your data

Security posture is usually the longest part of vendor onboarding, so we publish ours up front. Documentation packs for your third-party risk team are available on request under NDA, typically within two business days.

Request the security pack
CONTROLS IN PLACE
check_circleISO 27001:2022 aligned information security management
check_circleSOC 2 Type II attested delivery infrastructure
check_circleAir-gapped cleanroom zones with biometric two-factor entry
check_circleZero local storage thin clients and hardened VDI with DLP
check_circleMutual NDA on every engagement, before candidate submission
check_circleGDPR and India DPDP Act compliant data processing terms
check_circleBackground verification chain retained for audit
check_circleDocumented exit assistance and reverse knowledge transfer
CLIENT PARTNERS

Enterprises we deliver for, across sectors

Representative sectors and engagement types across our client portfolio — logos shown are illustrative placeholders for confidential client relationships under NDA.

Meridian Financial GroupBanking & Financial Services
Cascade Health SystemsHealthcare
Nova Retail HoldingsRetail & E-commerce
Atlas Manufacturing CorpManufacturing
Vertex TelecomTelecommunications
Solstice Insurance GroupInsurance
Pinnacle Energy CorpEnergy & Utilities
Beacon Public ServicesGovernment & Public Sector
Horizon Pharma LabsLife Sciences & Pharma
Anchor Logistics Inc.Transportation & Logistics

Client names redacted or generalised per NDA. Contact us for verifiable references relevant to your industry.

COMMON QUESTIONS

Procurement and legal questions

Either our Indian entity directly or through our US client liaison structure, depending on your tax, invoicing and procurement preference.

Net 30 by default, with Net 45 available for enterprise agreements. Invoices are issued monthly in arrears.

Yes — professional indemnity and cyber liability cover, with certificates provided during onboarding.

All work product created during an engagement is assigned to the client under the master services agreement.

Yes. We routinely execute on client paper and can usually complete legal review within one week.

Thirty days' notice either side for augmentation, sixty for pods, with documented handover and reverse knowledge transfer included at no charge.
RAPID TALENT MOBILISATION

Ready to start the evaluation?

Send one requisition. You will see the full vetting chain applied to real candidates within 48 hours.