Security Incident Response (SIR)
SOC-to-ITSM workflow integration and incident lifecycle automation.
ServiceNow Security Operations and IntegrationHub engineers connecting identity governance, ITSM and GRC workflows into a single system of record.
Every capability below is staffed by engineers who have shipped it inside a production enterprise estate — not just certified against it.
SOC-to-ITSM workflow integration and incident lifecycle automation.
Access request, approval and provisioning tickets wired into IGA platforms.
Control mapping, audit workflows and risk register automation.
Custom spokes connecting ServiceNow to identity, PAM and SIEM platforms.
Every ServiceNow engineer on the bench passes a hands-on live range lab on the platform, a technical interview with a senior Identity Governance & Administration architect and full identity and background verification — evidence for every step ships with the candidate submission pack.
Send the requirement and receive vetted profiles, with recorded lab evidence, inside 48 hours.